Brisbane, QLD

Loyalty That Works in Brisbane's Sunshine

Built for Brisbane's outdoor cafe culture. QR check-ins that don't interrupt the relaxed vibe. From Fortitude Valley to West End.

Quick Answer

My Cafe Loyalty is a QR code-based loyalty program serving Brisbane cafes in Australia's fastest-growing specialty coffee market. Trusted by cafes from Fortitude Valley to West End, South Bank to Paddington, we help Brisbane's outdoor-focused cafes build loyal communities without clunky apps ruining the relaxed vibe. Customers scan with their phone (5 seconds), earn rewards automatically, and receive SMS reminders even after moving suburbs. Perfect for Brisbane's mix of brunch culture and quality coffee. Pricing starts at $49/month with a free plan available.

Why Brisbane Cafes Choose My Cafe Loyalty

Serving independent cafes across Greater Brisbane

Built for Brisbane's Lifestyle

QR codes work perfectly for outdoor seating and alfresco dining. Customers check in from their table—no need to download apps in the sunshine. Matches Brisbane's relaxed, outdoor cafe culture.

Fast & Friendly

5-second check-ins keep things moving without corporate stiffness. Perfect for Brisbane's balance between quality coffee and laid-back service. Staff verification prevents fraud without killing the vibe.

Grow With Brisbane's Coffee Scene

Analytics show which customers are weekly vs monthly visitors. Identify your core community as Brisbane's specialty coffee market explodes. SMS re-engagement before they forget you exist.

Serving Cafes Across Brisbane

Brisbane CBD

Fortitude Valley

West End

South Bank

Paddington

New Farm

Teneriffe

Toowong

Ascot

Milton

Bulimba

Newstead

Serving all Brisbane suburbs and Greater Brisbane region

Brisbane's Outdoor Cafe Culture Meets Digital Loyalty

QR code loyalty built for Brisbane's relaxed, sun-drenched cafe scene

Brisbane's cafe scene has exploded in recent years. From the specialty roasters of Fortitude Valley and West End to the riverside brunch spots of South Bank and New Farm, the River City now rivals Melbourne and Sydney for coffee quality. But with that growth comes fierce competition — and keeping customers coming back is harder than ever.

Brisbane's outdoor cafe culture creates a unique challenge for loyalty programs. Customers are often in shorts and thongs, sitting al fresco — they're not carrying a wallet full of stamp cards. And with Brisbane's rapid suburban growth in areas like Paddington, Bulimba, and Ascot, new cafes open constantly, giving your regulars more options.

My Cafe Loyalty is a QR code loyalty system that works perfectly for Brisbane's laid-back style. No app to download, no card to carry — customers scan the QR code on your counter with their phone camera, enter their number, and they're in your loyalty portal. It takes 5 seconds, which is perfect whether they're grabbing a flat white on the way to work or settling in for a long brunch on a Saturday morning.

Common Questions from Brisbane Cafe Owners

How does Google review automation work for Brisbane cafes?

After a customer reaches a visit milestone (like their 3rd or 5th visit) or redeems a reward, we automatically send them an SMS with a direct link to leave a Google review. The timing is key — they've just had a positive experience and are most likely to leave a great review. Brisbane cafes typically see their Google review count increase dramatically within the first few months, which boosts visibility in local Google Maps searches across suburbs like Fortitude Valley, West End, and South Bank.

My cafe has mostly outdoor seating. Does the QR code still work?

Perfectly. The QR code works anywhere — print it on a table tent for outdoor tables, display it at your order counter, or even add it to your takeaway cups. Brisbane's al fresco dining culture is actually ideal for QR loyalty because customers always have their phones out. No wallet needed, no card to lose between the cushions of your outdoor sofa.

We get a mix of office workers and weekend brunch crowds. Can it handle both?

Absolutely. The QR check-in takes under 5 seconds, so it won't slow your weekday morning rush from the CBD offices. For your weekend brunch crowd, the loyalty portal gives customers something to check while they wait for their food — they can see their points balance, visit history, and how close they are to a free coffee. SMS re-engagement also brings weekday-only customers back for weekend visits and vice versa.

Do customers need to download an app?

No app downloads required. Customers scan your QR code with their phone camera and enter their phone number — that's it. They're instantly enrolled in your loyalty portal and can check their progress anytime. No App Store, no Play Store, no storage space needed. This is why QR code loyalty has a much higher customer capture rate than app-based systems.

Transparent Pricing for Brisbane Cafes

Start free with up to 30 customers. Upgrade when you're ready.

Free Forever

Free

Perfect for trying out loyalty

$0/month
  • 30 customers
  • QR code loyalty system
  • Customer analytics dashboard
  • Anti-fraud protection
  • No credit card required

No time limit, no strings attached

Starter

For corner cafes with regulars

$49/month AUD
  • 150 customers
  • QR code loyalty system
  • Customer analytics dashboard
  • Anti-fraud protection
  • Ticket support

Everything in Free, with room to grow

Professional

For busy cafes with steady customers

$89/month AUD
  • 300 customers + SMS engagement
  • 150 SMS credits/month (welcome, rewards)
  • Advanced analytics (busy times, habits)
  • Custom branding colors
  • Priority ticket support

Great for cafes wanting customer engagement

Most Popular + Google Reviews

Business

For cafes serious about growth

$169/month AUD
  • GOOGLE REVIEW REQUESTS
  • 600 customers (perfect for busy cafes)
  • 400 SMS credits/month
  • Smart review timing
  • Priority phone support

This plan typically pays for itself in increased foot traffic

Enterprise

Need more? Talk to us.

Unlimited customers, 1,000 SMS credits/month, Google Reviews with advanced automation, white-label branding, and a dedicated account manager.

Join Brisbane Cafes Using My Cafe Loyalty

From Brisbane CBD to Fortitude Valley, West End to South Bank—independent cafes trust us for loyalty & reviews.

What You Get:

  • Free plan (no credit card required)
  • 5-minute setup (print QR poster)
  • High customer capture rate (no apps required)
  • Dramatically more Google reviews (Business/Enterprise)
  • Customer analytics & fraud prevention

📍 Serving all Brisbane suburbs — CBD, Inner City, Riverside, and beyond