Cookie Policy
Learn how we use cookies and similar technologies to provide and improve our service.
1What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Our cafe loyalty platform uses minimal, essential cookies to provide our service and improve your experience. We believe in transparency and data minimization.
2How We Use Cookies
Essential Cookies (Always Required)
- Authentication: Keep cafe owners logged into their dashboard
- Session Management: Maintain your session during QR code scanning
- Security: Prevent fraud and abuse of the loyalty system
- Basic Functionality: Remember your device for 30 days to avoid re-entering details
Analytics Cookies (Minimal)
- Usage Statistics: Anonymous data to understand how our service is used
- Performance Monitoring: Help us identify and fix technical issues
- Service Improvement: Basic insights to improve user experience
3What We Don't Use
We Do NOT Use:
- Advertising Cookies: No tracking for ads or marketing purposes
- Third-Party Tracking: No Facebook Pixel, Google Ads, or similar tracking
- Cross-Site Tracking: No following you across other websites
- Social Media Cookies: No social media platform integration
- Behavioral Profiling: No detailed user behavior tracking
4Cookie Details
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| sb-auth-token | Authentication for cafe owners | Session (until logout) | Essential |
| customer-device | Remember device for loyalty check-ins | 30 days | Essential |
| session-data | Maintain user session | Session | Essential |
| analytics | Anonymous usage statistics | 1 year | Analytics |
5Managing Cookies
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific sites
- Block third-party cookies
- Set cookies to be deleted when you close your browser
Browser-Specific Instructions
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Important: Disabling essential cookies may prevent our loyalty system from working properly. You may not be able to check in at cafes or access your rewards.
6Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. When we do:
- The "Last Updated" date at the top will be revised
- Significant changes will be communicated through our service
- Your continued use constitutes acceptance of the changes
- Previous versions are available upon request
7Contact Us
If you have questions about our use of cookies or this policy, please contact us:
- Email: support@mycafeloyalty.com.au
- Address: My Cafe Loyalty Pty Ltd, Melbourne, VIC, Australia
This Cookie Policy complies with Australian Privacy Act 2022 and international best practices. 🇦🇺